International Perspectives in Policing: Challenges for 2020

At all levels of police management, the use of dashboards and performance indicators is usual, both internally to manage personal and vis-a-vis external partners. This text aims to question the effects of the uses of these indicators by taking the example of the French National Police. After having briefly described the modes of operation of police organizations affected by the deployment of these indicators, we analyse the impact on police work and interactions within the police organisation as well externally. The piece especially focuses on the rationalisation process at work, the perverse effects associated to these new policy instruments and the internal controversies associated to them.