Facing supply chain disruptions: enhancers of supply chain resiliency

Supply chain disruptions are increasingly exerting negative effects on the economic and operational performance of firms. Hence, firms need to ensure business continuity and protect its economic value by enhancing supply chain resiliency. In our paper, we draw on the organizational information processing theory, and we consider the enhancement of supply chain resiliency as an information-based process. We posit that firms can pursue bridging and buffering strategies by implementing supply chain risk management practices and supply chain integration practices. Considering these two strategies will enable the firm to attenuate the high uncertainty resulting from supply chain disruptions through a reduction of the information processing needs of the firm and an increase of its information processing capacity. Analysis of data collected from 283 US and French manufacturers, supports our arguments and offers theoretical and managerial insights.