Revamping NetApp’s Service Parts Operations by Process Optimization

Daniel Y. Mo,Stephen C. H. Ng,David Tai

Revamping NetApp’s Service Parts Operations by Process Optimization

2019

Daniel Y. Mo
Stephen C. H. Ng
David Tai

The authors discuss the use of Six Sigma by NetApp, a data storage system provider, to solve the service parts inventory problem in the company’s multiechelon logistics network.

Keywords:

Operations management
Six Sigma
Manufacturing engineering
Engineering
Computer data storage
Process optimization
data storage system

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