Assessing the Competencies Needed by Hospitality Management Graduates in India

This study assessed the importance of generic and technical managerial competencies needed by hospitality management graduates in India from the perspectives of industry professionals and educators. A self-administered questionnaire was mailed to both participant groups in India. Results of this research identified 6 dimensions of generic managerial competencies and 7 dimensions of technical managerial competencies. The differences between industry professionals’ and hospitality educators’ perceptions of the importance of managerial competencies were further identified. Industry professionals and hospitality educators agreed on the importance of the 6 generic managerial factors but differed on the importance of technical managerial factors associated with operations management and innovation. Implications for hospitality education programs in India are provided to develop curricula that better prepare graduates for positions within the industry.