Investigating Advantages and Difficulties of Embracing Google Classroom in the Point of View of Higher Learning Institution’s Students

Google classroom is one of the education online stage that offer open doors for students to make significant associations with this present reality.  This stage has quickly diffused into the educational system and become predominant in higher learning institutions across countries.  Aside from its amazing educational and digital edge, it is offered for costing nothing and along these lines fits any higher learning institutions, explicitly those with restricted resources to set up their own Learning Management System (LMS). Regardless allured with excitement, abundant circumstances may be experienced by students in embracing the stage.  Captivated with these issues, the objective of this research is to investigate the advantages and difficulties in the acceptance of Google classroom from the students’ viewpoint. In quest of this, a phenomenology study was utilised, including 180 undergraduate students from a Malaysian public higher learning institution.  Data were assembled from online open-ended survey and interpreted qualitatively by NVivo 14. The outcomes gleaned from rising subjects showed that Google classroom attempted four advantages to the students’ specifically systematic class management, interactions within online community, facilitation of assignment and paperless communication. In the meantime, sub-subjects that developed under the difficulties were hard to grasp, late teacher’s response, no in-person association, unreliable connections, and lack of management support. This disclosure gives supportive knowledge that apart from technology, management support and proficient teachers are also essential in building up an ideal digital learning network inside a course.  Moreover, this online stage enables students to be equipped with the outside world and to be nimble with the online condition.