KlimaKarl – A chabot to promote employees' climate-friendly behavior in an office setting

Environmental protection is a central challenge these days. At the same time, digital technologies have experienced tremendous technical progress in recent years and their potentials to support firms’ sustainability strate-gies and corporate social responsibility efforts are intensively discussed. In this respect, companies search for efficient ways to trigger a change of em-ployee behavior in terms of climate-friendly practices. We propose chatbots as a promising technology to promote the climate-friendly behavior of em-ployees. Following a Design Science Research (DSR) procedure, we develop a chatbot prototype called KlimaKarl to sensitize the workforce to behave in a more climate-conscious way in the everyday office life. We show that chatbots may be a suitable instrument to promote employees’ climate-friendly behavior.