Don’t Believe the Hype

This opening chapter describes the challenge of explaining AI, especially because of the inherent complexity, confusing terminology, inflated expectations and dire warnings of ‘robot overlords’. It provides basic definitions of AI, and differentiates between some of the most commonly confused terms. It talks about the different ways that AI can impact the way people work, and then goes on to describe the approach of the book in defining eight core capabilities of AI and how these can be combined into meaningful applications that businesses can use.