Demand-response management in smart grid: a survey and future directions

Nowadays, one of the key areas of research in smart grid (SG) is demand-response management (DRM). DRM assists in simplifying interactions between the customers and the utility-service providers. It also helps in the improvement of energy efficiency as well as effects on load balancing. Studies on DRM have brought a number of interesting, technical discussions and research contributions. Many of these studies work toward making energy-efficient systems. However, there is a need to work in the domain of customer satisfaction; this area needs considerable new advances. From past few decades, a number of studies have been carried out in SG regarding DRM. However, there is no such work that presents a comprehensive analysis of these works. There is a need to investigate different techniques, their advantages, as well as limitations. By focusing on DRM from a customer satisfaction perspective, in this chapter, we present a detailed overview of different solutions for developing DRM. We also group existing solutions and identify trends and challenges in an SG domain from DRM perspective.