Measuring the Psychological Stress for Undergraduate Students by Using Pareto Analysis and Control Charts Based on Total Quality Standards

2010 
The psychological pressure is considered as one of the modern themes in the field of psychology, because of its effect on human beings in both mental and physical respects (1). That stress happens when a human being recognizes that his current abilities are not convenient for achieving a certain objective (2), while pressure is defined psychologically as "The degree of activating the sympathetic nervous system "(3, 4). The research aims to recognize the psychological stress that is faced by students of the Faculty of Physica l Education and Sports, based on the total quality management systems, which was defined by the American Society for Quality Control as "a set of attributes and characteristics of the goods and services that meet specific needs" (5, 6).This recognition is through achieving the following secondary objectives ( building up the psychological stress scale for undergraduate students, recognizing the most important psychological stresses that were faced by the students, by using "Pareto Analysis" and" Control Charts" as total quality management tools, establishing the total quality performance standards for the students state committee ).The descriptive method " field survey method" was used and the sample was selected randomly from the students of the faculty of Physical Education and Sports in Riyadh as 410 students from the academic year 2009-2010. Data gathering methods used are: the psychological stress scale for undergraduate students, Pareto analysis and controlling charts. The most important results were a psychological stress' scale that was designed for undergraduate students and a number of control limits standards, which are used by the students' states committee as a guide to recognize the stress that students face.
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