Importance de la caractérisation des situations de travail dans l'évaluation de l'impact des Systèmes d'Information en Santé

Nowadays, Health Information Technology (IS) are closely integrated in healthcare work environments. It becomes therefore essential to be able to evaluate their real impact on practices, performance and safety. Unfortunately, a number of impact studies in the literature are unusable as their results are heterogeneous. The problem is that the socio-technical system is rarely properly considered. Few authors (if any) provide a detailed description of the underlying tasks (whether or not automated.), of the HIT system in use and of the organization of work