Impact of perceived organisational support and workplace incivility on work engagement and creative work involvement: a moderating role of creative self-efficacy

This paper analyses the impact of perceived organisational support and workplace incivility on work engagement and in turn, on creative work involvement. It also investigates whether creative self-efficacy moderates the positive relationship between work engagement and creative work involvement. Using a survey questionnaire in a non-contrived field study setting, a cross-sectional sample of 212 responses is drawn from a leading courier and logistic service company of Pakistan. Hypotheses are tested using a covariance-based structural equation modelling method in AMOS. The results show that perceived organisational support has significant impact on work engagement; however, workplace incivility does not predict work engagement. Moreover, work engagement is found to be a very strong predictor of creative work involvement. The positive relationship between work engagement and creative work involvement is stronger among participants who reported higher level of creative self-efficacy. The theoretical contribution and directions for future studies are discussed.