Employer trustworthiness, worker pride, and camaraderie as a source of competitive advantage

Purpose – The purpose of this paper is to explore the relationship between being a “great place to work” (GPTW) and firm performance. While lists such as the “Fortune 100 best places to work” were initially regarded solely as publicity vehicles for ranked firms, researchers have since tried to untangle the relationship between being a GPTW and firm performance, often by focussing on HRM systems and practices. In contrast, the study focusses on the valuable, rare, costly to imitate, and organization-exploitability aspects of being a trustworthy employer, place where workers take pride in their work and enjoy the people with whom they work. Design/methodology/approach – This study uses four distinct samples of firms drawn from Fortune’s best companies to work for, Glassdoor.com’s Employees’ Choice Awards, Careerbliss.com’s 50 Happiest Companies in America, and Achievers.com’s 50 Most Engaged Workplaces Awards databases in a longitudinal design to compare performance attributes of listed firms to their respe...