Public dialogues on flood risk communication: Literature review : Literature review

This literature review summarises the state of knowledge on communicating the risk of flooding to the public as of January 2014. The review considers how different audiences respond to risk communication and the factors which influence that response. The current systems and techniques for flood risk communication in England and Wales are appraised to understand what outcomes are delivered and whether barriers exist to effective communication. The review concludes by highlighting six key issues for practitioners to address in flood risk communication. This research was contracted to 3KQ, Collingwood Environmental Planning and Osprey Communications by the Environment Agency (project number: SC120010/R3). This document was produced by members of Collingwood Environmental Planning.