Influences of Therapeutic Communication on Model of Structural Reflection on Parents of Patients Satisfaction

Therapeutic communication with reflection is a process of learning from experience, recapturing practical experience and reflecting on it critically to gain new understanding, tends to involve individual practitioners to become self-aware of the situation. However, at the Hospital in Dili Timor Leste the nurse does not explain the procedure of giving medication to the patient's parents. The general purpose of the study is to know the effect of therapeutic communication with the model of structural reflection on patient parent satisfaction. In this study, use a posttest-only control group design with a sample of 126 people, Purposive sampling method, and the intervention using the MSR module, using Mann Whitney analysis. This study's results obtained a value of p = 0,000 which means that there is a significant influence between the control group in the perinatology room and the intervention group in the pediatric room on the satisfaction of patients' parents in the Pediatric Department of Hospital Dili Timor Leste. Therapeutic communication with the model of structural reflection (MSR) has a positive influence on the parents of patients at HNGV Dili Timor Leste, parents of patients are very satisfied with the communication made by nurses, with therapeutic communication