Value-driven IT service portfolio selection under uncertainty
2010
the selection of a maximum value IT service portfolio is a major challenge to be faced by IT executives, during the Service Strategy phase of the IT service life cycle defined in ITIL.
Keywords:
- Service provider
- Service level requirement
- Application portfolio management
- IT portfolio management
- Information Technology Infrastructure Library
- Operations management
- Service life
- Financial management for IT services
- Computer science
- Portfolio
- Distributed computing
- Operations research
- Business value
- Financial management
- Correction
- Source
- Cite
- Save
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