Evaluation of the Implementation Process of E-Rostering System in Letterkenny University Hospital

In 2013, the Irish Department of Health launched the eHealth Ireland Strategy which created a vision for the health system to be supported by digital infrastructure. Building upon this Strategy, the Knowledge and Information Plan (Department of Health 2015) outlined five focus areas summarising the capability requirements. The use of e-Rostering was recommended as a means of promoting one capability; that of care delivery enablement. In 2015, Letterkenny University Hospital (LUH) became the first Irish pilot site for implementation of the Allocate HealthRoster software to roll out to the wider Saolta University Health Care Group. The HealthRoster, an e-Rostering cloud hosted system, was initially launched across five wards and since then, roll out has continued across the hospital. The e-Rostering implementation consisted of five work packages, broken down into the following deliverables: HealthRoster, Bank Module, Roster Perform, SafeCare Module and Interface project. However, to date, the availability of policy and guidance regarding the implementation process remains scarce and few independent evaluations of the e-Rostering solutions exist. In response, the Nursing Midwifery Planning and Development Unit - Health Service Executive, North West, commissioned this report.