Personality-Based Recommendation in E-Commerce
2013
In recent years there has been an exponential increase in the number of users each day adopting e-commerce as a purchasing vehicle of products and services. This has led to a growing interest from the scientific community in approaches and models that would improve the customer experience. Specifically, it has been repeatedly pointed out that the definition of a customer experience tailored to the user personality traits would likely increase the probability of purchase. In this article we illustrate a recommender system for e-commerce capable of adapting the product and service offer according to not only the user interests and preferences, and his context of use, but also his personality profile derived from information relating to his professional activities.
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