Computer-Aided Dispatch - Traffic Management Center Field Operational Test:Final Report: State of Washington

This document provides the final report for the evaluation of the USDOT-sponsored Computer-Aided Dispatch - Traffic Management Center Integration Field Operations Test in the State of Washington. The document discusses evaluation findings in the following study areas: 1) System Functionality: An assessment of the performance of the system and how well the system met technical specifications and functional requirements; 2) System Impact: An assessment of the impact that the integration had on systems operations, in particular impacts on emergency response procedures and response times; 3) Institutional Issues: The identification of institutional issues that were encountered and how these were resolved; 4) Technical Issues: The identification of technical issues that were encountered and how these were resolved; 5) Lessons Learned: The documentation of all lessons learned; and 6) Benefits: The identification of both qualitative and quantitative benefits.