Searching for Key Success Factors of Ubiquitous Supply Chain Management from Dual Perspectives

There has been a little research focusing on the relationship between the key success factors and the benefits of ubiquitoussupply chain management (USCM) adoption. Relying on the literature review, case analysis and interview, this researchidentified the key success factors and the benefits associated to the adoption of USCM. Upon collecting survey data, thisresearch carried out an empirical examination for the relationship between key success factors and USCM adoption benefits.The results revealed that some factors in the management and technical aspects were closely associated with the benefits ofUSCM adoption. These findings bring us to an USCM adoption model. The current study is significant in that it providesempirical and theoretical insights for future researches and a practical guideline taking into account the adoption of USCMand ubiquitous computing.