Knowledge Risks in the COVID-19 Pandemic
2021
This conceptual paper aims to identify, present, and analyse potential knowledge risks
organizations face in external and dynamic crises such as the COVID-19 pandemic. Until
only recently, many researchers and practitioners have perceived knowledge primarily as
something positive. This view has changed recently with a growing number of studies
highlighting risks related to knowledge. The on-going COVID-19 pandemic can be seen as
an additional triggering point which has brought several new knowledge risks. Research on
knowledge risks, their consequences and potential ways of handling them is still only in its
beginning and consequently rather fragmented. To address this situation, this paper is
aimed to provide some theoretical insights into knowledge risks and their possible
implications organizations are exposed to in an external and dynamic crisis such as the
COVID-19 crisis. To reach this aim, this paper presents a continuation of the research by
Durst and Zieba from 2018 related to knowledge risks and their potential outcomes. This
present study reviewed the up-dated literature on knowledge risks and uses the taxonomy
proposed in the paper by Durst and Zieba to identify and analyse knowledge risks
organizations are exposed to in the COVID-19 pandemics. Hence, the paper does not only
offer fresh food for thought for researchers dealing with the topic of knowledge risks in
the COVID-19 crisis and ways of handling them.
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