Virtualization Technology to Support Green Computing Among IT Personnel in the Public Sector

This paper presents virtualization technology that supports green computing among IT personnel in the public sector. The selection of effective technology in virtualization is crucial to reduce the negative impact of IT usage in the public sector by leveraging resources and maximizing the use of IT devices. Virtualization can provide important processes related to green computing implementation in the organization. However, the organization still faces problems in identifying suitable technology used by IT personnel in the organization. Thus, there is a need to understand the process to select the suitable technology based on the role of people, process, technology, and IT organization structure. The methodology comprises that the work process exploration, end-user segmentation, and technology evaluation process, which is validated by interviewing targeting IT personnel in government-based institutions in Malaysia that have in-house green data centers. The qualitative approach was adopted to understand the work activities of IT personnel and IT devices used to perform the task. A case study approach was used where the data was collected from open-ended interviews, observation, and report documents. The data was analyzed using a thematic analysis approach. Then, technology evaluation was conducted to select appropriate virtualization technologies to be used to support green computing in the IT work process by integrating four dimensions that consist of the people, process, technology, and IT organization structure. The results show a list of virtualization technology to support green computing based on the technology evaluation process.