A model for assessing the impact of sustainable supplier selection on the performance of service supply chains

This study intends to develop and validate a model for assessing the impact of supplier sustainability on the performance of a service supply chain. Supplier sustainability is assessed based on five main criteria derived from literature and validated by industry experts (i.e. Environment Management, Social Responsibility, Green Products, Technology Standards and Health and Safety Management). Each criterion is further characterised using three sub-criteria (indicators). The impact of these sustainability aspects on the performance of service supply chains is assessed based on two sets of economic and competitiveness measures. To validate the model, empirical data were collected from a large sample of supply chain experts at major service firms in the United Arab Emirates (UAE). Structural Equation Modelling was then used to analyse the data and derive conclusions. Results indicated a valid structure of the proposed model based on the selected criteria (latent variables) and confirmed their positiv...