O DISCURSO ORGANIZACIONAL COMO UM INSTRUMENTO DE CONTROLE: a (des)construção de identidades sociais em uma montadora do ABC paulista

This paper is the result of a research carried out in an automobile multinational company, whose aim was to analyze organizational control strategies. The organization’s discourse was the target of the investigation. It was understood as an a ideological and psychosocial mechanism of control, aiming to determining the ways in which workers think, fell and act upon the reality. Nineteen workers were interviewed, including: five managers, ten clerks and four Factory Committee members. Thus, the data gathering was composed by the following stages: firstly, managers were interviewed in order to verify the existence of a discourse connected to a presupposed identity; secondly, employees were interviewed in order to check the internalization of managers’ discourse; thirdly, a collective interview was carried out with Factory Committee members to verify the existence of an alternative discourse concerned to the workers identity. The result of the analyses reveals: a) a set of organizational expectations about workers identities, which will be called  Competence Discourse;  b) a reasonable level of internalization of that discourse; c) an alternative discourse presented by the Factory Committee members.