Uncertainty Avoidance and Individualism Collectivism on Acceptance of Smart City Mobile Applications

The issue of e-government development and the concept of the smart city as an answer the government service challenges have emerged before. Cellular communication technology, communication networks, are developing rapidly and provide opportunities to play a role in the development of government areas. The emergence of smart city mobile applications can play a role in solving the challenges of shortening time, cutting distances, and disclosure of information. A technology acceptance survey has been carried out combined with cultural moderators. The survey data in Yogyakarta, Indonesia, is processed using Smart PLS 3.2 with Sequential Equation Modeling. It is unique to be discussed because the p-values of Uncertainty Avoidance (UC) 0,013 which means this is most significant, but Individual/Collectivism (IC) is more than 0.05, which means IC is not significant, it does not moderate the behavior of users of this technology. In this paper, we describe the findings of IC research that do not moderate behavioral intentions. One of our findings is that users use this application due to government service needs, so aspects of individualism and collectivism have no significant effect. We review other findings in the IC moderator in-depth about why they do not affect.