Implementing Gamification: Requirements and Gamification Platforms

To a large extent, gamification is a psychological- and design-oriented discipline, i.e., a lot of effort has to be spent already in the design phase of a gamification project. Once the design is finalized, the implementation phase takes place in information systems (IS) such as supply chain management, customer relationship management, portals, or enterprise resource planning which act as mediator to transport a gameful design to its users. However, in general the efforts for the subsequent development and integration process are often underestimated. In fact, most conceptual gamification designs are never implemented due to the high development costs. In this paper, we describe gamification as a software development process and present requirements for a successful introduction of gamification. Moreover, existing gamification solutions are analyzed with regards to these requirements.