Sustainability assessment of retail logistics solutions using external costs analysis: a case-study for the city of Antwerp

Purpose Policy implementation in the logistics sector might drive unexpected side-effects which sometimes undermine the performance of key economic activities of logistics operators, especially in areas such as transport service, sustainability of operations, etc. Especially for the latter, there is a lack of understanding how the sustainability performance if retail logistics solutions is impacted on by policy implementation and, in turn, by operators’ responsive measures. This paper conducts a sustainability analysis of concrete innovative and already tested retail logistics solutions addressing the research question “what are the effects of retail logistics solutions on total costs and sustainability performance?”