A communico-normative approach to modelling organisational processes

States of affairs may be changed by agents through the enaction of norms. A large change to the state of affairs may be achieved through several smaller changes linked in a process. Norms for action are connected and triggered by communicative acts between initiating and acting agents. The acting agent may adopt a negative response to the initiation in which case the process, of which the norm is a part, may be terminated before completion thus preventing the agent initiating the process from achieving the state of affairs they require