TELECOMMUTING PROGRAMS IN TEXAS: CASE STUDIES

This study examines telecommuting programs at six agencies and businesses within Texas. The characteristics of the programs are summarized and the experiences with telecommuting are presented. Available reports, interviews with management personnel and telecommuters, and surveys of telecommuters are used to assess the telecommuting programs at the eight case study sites. Additional information is also summarized on other activities at the state and national levels. The study summarizes the sketch planning tools for assessing the potential for telecommuting in major Texas cities and for analyzing the impacts on the transportation system developed in an early phase of the project. Key elements of successful telecommuting programs are identified and policies the state and other groups can use to support telecommuting are outlined. Recommendations for implementing the results of the research are also identified.