"Not one less"! Adaptation to the Home Office in Times of COVID-19.

This case describes the process of changing Chianca Softwares' face-to-face work regime to the home office during government decrees caused by the new coronavirus pandemic Chianca Softwares, a family company, which has been a player in the technology market in the state of Paraiba since 2003, went through a process of change in its governance model in 2012, and due to the improvements in its processes, it was awarded the Premio Media e Pequenas Empresas (MPE) of Sebrae PB in 2016 Given its adaptability, it faced the coronavirus crisis differently, overcame difficulties, and needed to reinvent itself to survive the 'new normal ' In this context, the case aims to lead students to reflect on the home office implementation process in Chianca, to identify the benefits and challenges of this teleworking regime and to think about ways to mitigate these challenges and create tools and practices to mobilize, integrate, and engage people in remote work Thus, after restructuring its entire team to the new model of work in the home office, students are led to reflect on the dilemma that Chianca managers face due to the release of their face-to-face activities: stay in the home office regime or return to original patterns (English) [ABSTRACT FROM AUTHOR] Este caso descreveu o processo de mudanca de regime de trabalho presencial da Chianca Softwares para o home office durante os decretos governamentais causados pela pandemia do novo coronavirus A Chianca Softwares, empresa familiar, que atuava como player no mercado de tecnologia no estado da Paraiba desde 2003, passou por processo de mudanca em seu modelo de governanca em 2012 e, devido as melhorias dos seus processos, foi contemplada com o Premio Media e Pequenas Empresas (MPE) do Sebrae PB em 2016 Diante de sua caracteristica de adaptabilidade, enfrentou a crise do coronavirus de forma distinta, superou dificuldades e precisou se reinventar para sobreviver ao 'novo normal' Nesse contexto, o caso tem por objetivo conduzir os alunos a refletir sobre o processo de implementacao de home office na Chianca, identificando quais os beneficios e desafios desse regime de teletrabalho e pensando sobre formas de mitigar esses desafios e de criar ferramentas e praticas para mobilizar, integrar e engajar as pessoas no trabalho remoto Assim, apos reestruturacao de todo seu time para o novo modelo de trabalho em home office, os alunos poderao ser levados a refletir sobre o dilema que os gestores da Chianca enfrentaram devido a liberacao de suas atividades presenciais: permanecer em home office ou retornar as configuracoes originais (Portuguese) [ABSTRACT FROM AUTHOR] Copyright of RAC - Revista de Administracao Contemporânea is the property of Associacao Nacional de Pos-Graduacao e Pesquisa em Administracao (ANPAD) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission However, users may print, download, or email articles for individual use This abstract may be abridged No warranty is given about the accuracy of the copy Users should refer to the original published version of the material for the full abstract (Copyright applies to all Abstracts )