Change Management - An ICON approach and case study

In the pharmaceutical industry, reporting of tables, listings and graphs is done using various platforms and systems. Most pharmaceutical companies have their own reporting system for analysis and reporting. This paper describes the change management steps required to ensure a successful transition from one reporting system to another. The paper will cover authors’ own experiences, while transitioning from one reporting system to another, describing the challenges and successes along the way, as well as steps taken to avoid potential failures. I will also speak about the effect of the decision to transition on other factors e.g. timelines, documentation, data structures, personnel and so on.