Combining Pipeline Quality with Automation to CI/CD Process for Improving Quality and Efficiency of Software Maintenance

In Taiwan, the regular software maintenance is the essential procedure in general commercial banks. However, during system maintenance, the banking system must be suspended and stop related services. Maintenance period usually make many inconveniences for banking customer. Even affect the transaction efficiency and market competitive advantages of enterprises. How to improve the maintenance efficiency and quality for software system is a critical job to increase the banking service quality and reduce customer lost. In this paper, we redefine the software maintenance workflow and apply the automation tool for constructing automated CI/CD workflow, and propose the CPQM model. CPQM model combines the pipeline quantity factors and automation tool factors of CI/CD process for identifying process defects and assistant improving process quality and efficiency. CI/CD process with high quality and high automation can concretely enhance the maintenance efficiency and quality for software system.