Transforming Software Organizations with the Capability Maturity Model

2000 
The Capability Maturity Model for Software (CMM) is one of the most recent and popular approaches to increase effectiveness in software organizations. CMM outlines 5 levels of increasing maturity, and recommends organizations to transform one level at a time. In this paper we investigate in what ways CMM envision an effective software organization, and we outline possible concerns, not fully accounted for in the CMM, for organizations using CMM to increase effectiveness. A main finding of the paper is that successful software process improvements based on CMM imply that organizational aspects outside the scope of the software process are addressed too.
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