Measuring Computer Literacy Without Questionnaires

Behavior Change Support Systems (BCSS) benefit from understanding the user: a user profile can help select the right way to formulate an argument, selecting the right tone, format and content. Part of such a profile is an adequate representation of the computer literacy of a user. Unfortunately, computer literacy is commonly measured by asking the user to fill in a questionnaire. This an obstacle to the adoption of a BCSS, and as such is not a good way to build a model of a user's computer literacy. In this paper we describe the setup of a series of experiments intended to identify indicators that can be measured automatically and that correlate well with a relevant concept of computer literacy.