P092 Embedding an electronic patient record into a developing UK service and impact during the COVID-19 pandemic - Blackpool Adult Cystic Fibrosis Service (BACFS)
2021
Objectives: In December 2019 our new Service Manager successfully led BACFS’ transition from paper records to an Electronic Patient Record (EPR) called EMIS The clinical team had intermittent EPR engagement with Trust IT and Governance for 3 years prior with limited progress. This summarises the team's experience including impact during COVID-19. Methods: A questionnaire was sent to the BACFS multidisciplinary team (n = 13) asking for success scores (0–10) for 11 key areas and comments on challenges, lessons learnt and future development. Results: BACFS has successfully adopted EMIS and is now the principal recording system for CF clinical data, without which BACFS could not have worked remotely during COVID-19. The main challenges identified by users were IT authorisation/ Governance delays, lack of suitable IT, staff knowledge and use during inpatient episodes. Key lessons learned were it needs a designated project manager, a team ready for change, appropriate technology and a deadline. Recurrent user development suggestions included improvements to templates and inpatient processes. Conclusion: It has been a varied team experience yet hugely positive from a service perspective;EMIS has been pivotal for BACFS to function safely and effectively during COVID-19. None of the challenges were insurmountable with correct stakeholder engagement, investment in IT kit, peer support and, most importantly, an implementation lead. Challenges were easier to overcome in a service with low patient numbers and a small team, all of whom supported change. We are keen to further optimise our EPR use and share our experience with other services. [Table Presented]
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