Orchestrating Designable Touchpoints for Service Businesses
2013
Make better use of your company's designable touchpoints with this strategic framework.
Not all touchpoints are designable. The ones that are can be classified by design discipline and, surprisingly, the type of service they embody.
- Correction
- Source
- Cite
- Save
- Machine Reading By IdeaReader
0
References
10
Citations
NaN
KQI