Application of short message platform in nursing management in Neonatal in NICU

Objective To explore the effect of short message platform on in nursing management in Neonatal Intensive Care Unit （NICU）.Methods Short message platform was used in NICU to communicate with nurses.Time of information delivering , rate of message receiving , nurse’ awareness of message , meeting attendance rate and nurse ’ s satisfaction were compared before and after the application of short message platform to evaluate its effect .Results After the application of short message platform , the time of information delivering , rate of message receiving , nurse’ awareness of message and meeting attendance rate was respectively （0.04 ±0.15）min/message, （99.00 ±1.23）%, （98.00 ±1.23）% and （98.34 ±1.23）%, better than （3.12 ±1.20）min/message,（87.00 ±2.34）%,（88.00 ±2.23）%and（88.12 ±2.23）%before application, and the differences were statistically significant （t =13.95,-24.86,-21.74,-29.18, respectively; P〈0.01）.After application, nurse’ s satisfaction score of hospital management and the relationship between managers and nurses was respectively （2.79 ±0.99） and （4.50 ±0.64）, higher than （2.03 ±0.74） and （4.12 ±0.56）before, and the differences were statistically significant （t=4.762 9,3.461 2, respectively;P〈0.01）.Conclusions Short message platform can shorten the time of message delivering , and improve the rate of message receiving, nurse’ awareness of message, meeting attendance rate as well as nurse ’s satisfaction, so as to improve nursing quality .The short message could be widely applied to nursing management due to its convenience , accuracy and quickness . Key words: Nursing management study; Communication; Short message platform; NICU