Results of Web-Scale Discovery: Data, Discussions, and Decisions

A library with the best and most credible resources available is of little value if its patrons do not find the resources. Web-scale discovery products were created to provide a search mechanism that library patrons will actually use, and which will yield relevant results even for the most inexperienced of searchers. An overview of one such product, Summon, is presented by the company's product manager and by a librarian who helped to implement the product for his library.