Organizational citizenship behaviors in American and Portuguese public schools: Measuring the construct across cultures

Purpose – Organizational citizenship behaviors (OCB) have been studied in both private and public sector organizations in countries around the globe. The purpose of this study is to compare the perceptions of the OCB construct between American and Portuguese public secondary school teachers and test an operational measure of the construct for schools across the two cultures.Design/methodology/approach – Teachers' perceptions of the OCB in their schools were measured using the Organizational Citizenship Behavior Scale. This operational measure, developed in the USA, was translated for use with Portuguese teachers. Data from samples of US and Portuguese secondary schools were compared. Principal axis factor analyses, reliability coefficients, and other descriptive data were used to verify the factor structures, number of factors, and reliability of the measure across these two cultures.Findings – Both versions of the OCB Scale (American and Portuguese) were reliable and stable; they worked well for both hig...