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Testing a hierarchical and integrated model of quality in the service sector: Functional, relational, and tangible dimensions
Testing a hierarchical and integrated model of quality in the service sector: Functional, relational, and tangible dimensions
2010
R.M. Sánchez Hernández
Vicente Martínez Tur
José María Peiró Silla
Keywords:
Engineering
Marketing
Tertiary sector of the economy
Knowledge management
Econometrics
Correction
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