Building a smart maintenance architecture using smart devices: A web 2.0 based approach

In industrial environment to optimize and to improve maintenance operations could be one of main goals to achieve for enhancing revenues for machinery manufacturers providing after-sales services to their customers. Especially remote maintenance and diagnosis are aspects investigated in literature and in real environments in the last years. In fact, remote access and role-specific data distribution can become the next level upgrade of maintenance, diagnostic and flow control management using smart sensors, actuators and smart consumer devices (smartphone, tablet, etc.). In this paper, a real case study has been proposed: a new web-services based server application in order to have remote access to the data streams and to analyze them in an Italian machinery company manufacturer has been provided. This solution permits to have the machine status available on a web page, very strict time responses, a better user profiling and innovative control system based on line smart devices monitoring machine data and sending notification sounds when needed. The result is a platform connecting, by using the Internet of Things (IoT) paradigm, industrial machineries with a smart device android app and with a web application build with web 2.0 based technologies.