Monitoring Collaboration in Software Processes Using Social Networks

Collaboration monitoring in software process is important to check if the collaboration is indeed happening as planned, but there are few approaches that define how to measure and monitor collaboration. By assessing collaboration during an ongoing process execution, project managers can take corrective actions that might improve the process execution and, consequently, reflect on quality gains of the final product. This research work proposes to evaluate the level of coordination achieved by a running software process through social network analysis metrics.