Factors Influencing the Adoption of Geolocation and Proximity Marketing Technologies

The use of geolocation technologies is an opportunity for businesses dedicated to retail the city of Manizales can approach their customers and offer different promotions, discounts, advertising and better and improve the customer experience, using its location. However, to ensure the proper design of a marketing strategy of proximity, it is necessary to know the factors that influence the acceptance that will have the use of this technology in users or end consumers, ensuring that stores in the city can offer appropriate services. Through the use of the UTAUT2 model an exploration of those factors that influence the adoption and use of this technology is made using a PLS-SEM model. The results confirm that the variables hedonic motivations, performance expectation, effort expectation and price are statistically significant for users. The use of this technology brings a better experience for and to the customer, providing added value to the final product.