Work Values, Emotional Intelligence and Career Commitment among Generation Y in Banking Industry

This article examines the relationship between work values, emotional intelligence, and career commitment in the Indonesian banking industry. Generation Y have different characteristics, behaviours, and views than previous generations. This cohort is highly expressive and confident but lacks career commitment. If Generation Y individuals feel their career expectations are not met, they change careers easily. A pilot test of 50 Generation Y respondents in Mandiri Bank, Jakarta was performed. Questionnaire data was collected and analysed using correlation and regression analyses. The results showed that work values influence their career commitment while emotional intelligence does not. Implications of the findings are discussed.