Interactive Consultation System with Asymmetrical Communication between People in Different Electronic Communities

Recently, in electronic community, information retrieval and communication have bcome popular among people with different cultures, variety of circumstances and organization in electronic communities. However, it is sometimes difficult to find suitable information and services in a short enough time for real use, because quality of information on internet is not unified and quantity of information is enormous on internet. In this paper, we discuss communication issues in electronic communities, especially asymmetrical communication between experienced experts and residents with less information. These are two view points: 1) Retrieving Heterogeneous Information Sources, and 2) Integrating Heterogeneous Information Sources.