Continuous Innovation with DevOps at T-Systems MMS

This chapter includes an in-depth case study of an IT service provider that has initiated a company-wide DevOps program. As subsidiary of Germany’s Deutsche Telekom Group, T-Systems MMS GmbH has focused on combining consulting and technical expertise in the areas of digital business and digital transformation, business IT management, and customer experience. The case study shows how the five DevOps principles were implemented and how they sustain the continuous innovation skills for serving the customers of T-Systems MMS.