Trade union delegate leadership and membership commitment: a cross‐sectional analysis

Purpose – This paper aims to identify what workplace representative behaviours are most strongly associated with members’ commitment. This is increasingly important, as decentralised management practices have shifted management decisions to workplace levels, placing new demands on workplace representatives.Design/methodology/approach – The methodological approach is quantitative and cross sectional. A total of two unions and 32 workplaces are examined.Findings – Members’ commitment corresponds to workplace delegate leadership that is responsive. Transparency had a negative relationship to commitment, possibly because it is also interpreted as bureaucratic and overly formal for workplace issues. Innovation was not significantly associated with members’ commitment. This applies regardless of occupational class, gender or age. It was also found that workplaces that had adopted the organising model had more committed members.Research limitations/implications – Cross sectional relationships do not equal causat...