Qualitative analysis on promoting factors and obstructing factors of triage among emergency nurses

Objective To further explore the promoting factors and obstructing factors of triage among emergency nurses by qualitative interview. Methods We interviewed with emergency nurses at four ClassⅢ Grade A hospitals in Shanghai by purposive sampling until interview content was saturated. A total of 26 emergency nurses took part in this interview including 14 nurses of triage and 12 nurses with non-triage. The data were analyzed with the Colaizzi 7-step analysis method. Results A total of 5 themes on obstructing factors were analyzed involving the nature of work, functional factors, environmental factors, psychological factors and interpersonal relation. There were 3 promoting factors involving the sense of belonging on profession, professional value and professional needs. Conclusions Nursing managers should perfect triage training system, cultivate the team of triage, improve nursing management model and professional responsibility of triage nurses. Key words: Emergency service, hospital; Nurses; Triage; Promote; Obstruct; Factors; Qualitative research