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Service Research Priorities in Turbulent Times: A Multiple Stakeholder Approach
Service Research Priorities in Turbulent Times: A Multiple Stakeholder Approach
2021
Amy L. Ostrom
Joy M. Field
Darima Fotheringham
Mahesh Subramony
Anders Gustafsson
Katherine N. Lemon
Ming-Hui Huang
Janet R. McColl-Kennedy
Keywords:
service research
Process management
multiple stakeholder
Business
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