Supervising Police Personnel: The Fifteen Responsibilities

Overview: Characteristics of Responsible Supervisors. PART I. KNOW YOUR JOB. 1. Values: Understanding Ourselves and Others. 2. Ethics: Professional Standards and Conduct. 3. Leadership: Combining Values and Ethics into Vision. 4. Communications: Sharing the Vision. 5. Time Management: Focusing on Values, Ethics, Leadership, and Communications. PART II. KNOW YOUR STAFF. 6. Motivation: Inspiration and Perspiration. 7. Goal Setting: Supervising by Objectives. 8. Performance Evaluation: Feedback-The Making of Winners. 9. Employee-Oriented Supervision: I. Empowerment and Participation. 10. Employee-Oriented Supervision: II. Conflict Resolution. 11. Stress: A Choice for Wellness. PART III. PUTTING OURSELVES TO WORK. 12. Teamwork. 13. Community-Oriented Policing: A Focus on Effectiveness. 14. Problem-Oriented Policing. 15. Total Quality Services: A Focus on Excellence.