Is my doctor listening to me?: impact of health it systems on patient-provider interaction

With the rapid development of information systems in healthcare practices, the traditional within-clinic, face-to-face mode of patient-provider interactions are increasingly facilitated, enriched, and mediated by new types of health technologies. These technologies are designed to bring better access to patient care information, resources, and a variety of communication channels. Yet, the use of these technologies may introduce unintended impacts on both patients and health providers. In this panel, drawing from our recent studies on patient-provider interaction, the panelists will discuss the emerging issues in this field. Specifically, we discuss the impacts of new technologies on synchronous co-located interaction and asynchronous remote interaction, as well as the shifts in patient-provider interaction that will emerge as ubiquitous health technologies becomes more prevalent.